Wooler and Glendale

Gateway to the Cheviot Hills

Cheviot Medical Group (formerly Burnhouse Surgery)

Cheviot Medical Surgery

Contact Information

Phone
01668 281575
Listing in The Age Pages

Doctors
Dr Robert Lambourn MB ChB (Bristol, 1983), MRCGP, DA, DCCH, DRCOG, family planning certificate

Dr Elizabeth Batley MBBS (Newcastle 1996) MRCGP (distinction) DRCOG

Practice Nurse
Michelle James, BSc (Hons) Nursing, BSc (Hons) Midwifery

Practice Staff
Practice Manager: Caroline Douglas
Senior Receptionist: Vera Skeen
Medicine Manager/Dispenser: Johanna Hume
Secretary: Shirley Porteous
Receptionist: Alison Price
Dispenser: Alison Fountain
Receptionist/Phlebotomist: Harriet Fortune

Attached Nursing Staff
Sister Celia Darling
Sister Elaine Redmond
Staff Nurse Pauline Woods
Staff Nurse Cath Birdsall
Staff Nurse Gill Sommerville
Staff Nurse Margaret Thompson

Nursing Auxilliary: Janet Wylie
Health Care Assistant: Linda McTaggart

CPN: Ann Roberts
Dietician: Christine McIver
Practice Counsellor: Liz Taylor
Physiotherapist: Yvonne Shell
Podiatrist: Sam Moses

Practice website
For comprehensive information regarding our practice please visit our website: www.cheviotmedicalgroup.co.uk

Practice Ethos
As a practice we put patients at the heart of everything we do. We recognise patients as individuals with wants and needs and also as part of a family and the wider community. We aim to care for our patients whatever their problem may be in a compassionate and confidential manner.

As a practice we want to embrace opportunities to deliver services based in the local community wherever possible. This is because we recognise our practice has a high number of elderly patients situated rurally and remotely from the main hospitals. We recognise that the NHS has limited funds, so want to work with patients to prioritise and champion the services they need and to be able to set up new and innovative services.

We will work across regional and national organisations to ensure best care for our patients.

The only way to deliver this is to have a motivated, well trained and supported health care team who are fulfilled in their work.

The Surgery is open
Monday to Friday 8.30am to 6.00pm

Appointments
Please contact the surgery for availability

Extended hours appointments
We are offering early morning (7am to 8am) and evening (6.30pm to 8.00pm) surgery appointments, particularly for people who work, with either a Doctor or the Practice Nurse. These are pre-bookable appointments and not for urgent cases and are available fortnightly. No other services will be available during this time.

Urgent Appointments
For urgent appointments please try to contact the surgery as early as possible that day. Please do not try to ring before 8.30am except in an emergency.

Home Visits
If you require a home visit please try to contact the surgery before 10.00am and discuss the matter with the doctor. Most home visits are for those too ill to attend the surgery. We are prepared to make non-urgent visits if the situation warrants it.

Telephone advice
It is possible to obtain advice from a doctor by telephone (preferably after morning surgery).

Out of hours (6.00pm to 8.30am and all day Saturday and Sunday)
Northern Doctors Urgent Medical Care Scheme For an urgent medical problem Telephone 0845 60 80 320. For less urgent medical advice: NHS Direct telephone advice line (24 hours a day) telephone 0845 46 47 or visit the website www.nhsdirect.nhs.uk

Services available
• Minor surgery and minor injury
• Diabetes care
• Asthma monitoring
• Cardiac clinics
• Well man/woman
• HRT
• Child health and immunisations
• Diet management
• Contraception
• Smoking cessation
• Hypertension monitoring
• Heart disease management
• Sexual health/screening
• Physiotherapy
• Podiatry (Chiropody)
• Travel vaccinations and advice
• COPD